Shipping policy

Shipping Policy

Orders are processed on a first-come, first-serve basis. Though most orders are processed within 24 hours, there can be an expected processing time of 24-72 hours. Orders are processed during weekdays, 9:30 am-4 pm PST. Orders will not be processed on Saturday, Sunday, or US federal holidays. 

Shipments Outside The United States

At this moment, we do not offer international shipping.

Incorrect Address Submission
Please make sure to carefully review your shipping and billing address before placing your order. Incorrect address submissions may result in delayed delivery or returned packages. In the event of the package being returned to buycbdhub.com due to an incorrect or incomplete address being provided, the package will not be reshipped until a 15% restocking and shipping fee is paid by the customer.

Missing Items
We are not responsible for lost or stolen packages, and all such claims must be processed through the shipping company. Items that arrive damaged, missing or incorrect must be reported within 48 hours of delivery. Please provide pictures of the packing slip as well as items received. Once your claim has been submitted for review and approval, we will further assist you in correcting the issue.

Returning Items
Returns will only be accepted on unopened, unused products. Once it is received and verified unopened and untampered with, a refund may be issued for that item after a 15% restocking fee. The customer is responsible for shipping fees. Shipping fees are nonrefundable.

Privacy And Discretion
Order from BuyCBDHub.com will be shipped in plain package envelopes or boxes.